Shipping & Returns

Effective Date: June 29, 2023

At The Costa Rica Surf Company, we’re committed to providing a seamless shopping experience. Below are our shipping and return policies to ensure transparency and customer satisfaction.

Shipping Policy

• Availability: All products are in stock and made to order.

• Shipping Locations: We currently offer free shipping to the United States only.

• Processing Time: Orders are processed within 2–6 business days.

• Delivery Time: Estimated delivery within 3–6 business days after processing.

• Costa Rica Retail Locations: If you’re in Costa Rica, please contact us to learn more about retail availability near you.

Return Policy

• Damaged/Defective Items: Report issues within 30 days for a replacement or refund.

• Buyer’s Remorse: Returns for size or color issues may be accepted at your expense. Contact us to discuss options.

• Unclaimed Shipments: Packages will be held; reshipping costs apply.

Refund Policy

• Refunds are processed within 5–7 business days after receiving the returned item.

• Refunds will be issued to the original payment method.

Contact Us

For questions about shipping or returns, please contact us at:
Email: hola@thecostaricasurfcompany.com
Phone: +1 858-402-8989